Open Letter to Air Wick

Sent to the company this afternoon via their web site:

Yesterday I purchased an Evergreen Essence Decosphere. Within an hour of opening the package, the Evergreen Essence smell had pretty much permeated my whole house, so congratulations on making the decosphere so effective.

I'd be really pleased with how quickly the scent spread, if it smelled ANYTHING AT ALL LIKE AN EVERGREEN TREE. Given the marketing and packaging of this product, I was hoping for something that would smell at least sort of like a Christmas tree. Instead, my entire house now smells like an airplane bathroom, and I do not mean that in a positive way. When my husband returned from work yesterday, he wanted to know why our house smelled like a urinal cake. This is NOT the effect I was hoping for when I spent $4 on the decosphere.

I am not sure how you decided that this scent was a) similar to an evergreen tree, or b) appropriate for holiday use, but you've got it wrong on both counts.

The Decosphere is now sealed in two plastic bags, and it is still stinking up my desk area. It's hitting the trash as soon as I send this message, and I pity the poor trash guys who have to deal with it next week.

I know it's too late for this season, but please, please, please - for next year, think about renaming this scent, or at least not marketing it in a way that makes it seem like you're getting something Christmas-y. Because I for one was extremely disappointed with this product, and I'm guessing there are many other people who feel the same way.

So be forewarned - that little green glass ball is evil. Evil, evil, evil. Now, if you'll excuse me, I have a urinal-cake-scented-birthday to celebrate. Humph.

*****
Update - the customer service people at Airwick responded the following day, and supposedly they're sending me a coupon that will give me any of their products for free. Wonder if they've got anything that doesn't smell like a public restroom?